Sales and Payments

What payment types do you accept?
Payment types accepted through our shopping cart: American Express, Discover, MasterCard, Visa, PayPal, PayPal Credit. Payment types accepted for p...
Thu, 21 Jun, 2018 at 2:46 PM
Is my payment information secure?
Absolutely. We use high grade website encryption from Geotrust, a leading security provider. This ensures that your information is secure while it passes thr...
Thu, 21 Jun, 2018 at 2:47 PM
What is your coupon policy?
Coupons can not be combined. Coupons can not be used with any other offer, sale or discount or on any of our sunlamps. If ordering multiple items that come w...
Thu, 21 Jun, 2018 at 2:48 PM
What is your return policy?
You can see our complete return policy here: Return Policy & Terms.
Thu, 21 Jun, 2018 at 2:50 PM
Why are some products returnable and others aren't?
We carry many products from many suppliers who have their own restock/refund policy that Promolife must comply with. Some products which are considered medic...
Thu, 21 Jun, 2018 at 2:51 PM
How long does it take to receive my refund?
Once your product arrives in our warehouse it takes three to ten days to process your return and to issue a refund. If the refund is put back on your credit...
Thu, 21 Jun, 2018 at 2:51 PM
Can I order offline?
Absolutely. You may order by phone (888-742-3404), e-mail (by submitting a ticket) or by printing and mailing the order form found at this link: http://www....
Thu, 21 Jun, 2018 at 2:54 PM
I didn't get an order confirmation email.
Make sure you are able to accept email from promolife.com, specifically orders@promolife.com. Some spam tools require you to enter the addresses you want to ...
Thu, 21 Jun, 2018 at 2:54 PM